Postage Rates

We use myHermes for our delivery, all of our items are hand picked and well packed for postage, please find below our postage prices which is based on the total shopping cart value:

Cart Value £0.01 to £14.00 - Postage £3.50

Cart Value £14.01 to £31.50 - Postage £7.50

Cart Value £31.51 to £63.00 - Postage £9.50

Cart Value £63.01 and above - Please Contact Us

All Postage options can include a signature on delivery, Please add £1 to the Postage. Click Below.

     



We hope you are pleased with your purchase, but if for any reason you are not happy you can return any item.
We will be happy to exchange the item for a replacement or make a refund to the account you used during your transaction.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. The buyer is responsible for the cost of returning items, unless the product is faulty.

1. Please email info@thegardenpantry.co.uk to request a refund or exchange.
2. Send your returned item to:
The Garden Pantry, 3 Bunwell Road, Spooner Row, Wymondham, Norfolk, NR18 9LH.
3. Include in your package a letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they have been opened unless there is an issue with the quality of the product.

Refunds

Once the item has been received we will issue a refund (postage will only be refunded if there is an issue with product quality).

Exchanges

We only offer exchanges if there is an issue with the quality of the product.